1. Define the problem as objectively as possible. Leave out any judgments. Simply state the facts as if a video camera were replaying the issue to you.
2. Know that attention amplifies everything, so detach yourself from what you perceive as being the source of the problem. Your focus on it will exacerbate it. You are not fixing the problem. The problem is simply showing you something.
3. Change follows the line of your questioning. Ask, “What does it look like when it’s working?”
4. Define three steps that you can take to shift the situation toward the imagined future that your question helped you create. This is the best use of your energy.
5. Look for evidence that your steps are having the intended result. Keep asking, “What’s working?” and focus on further expanding the success of your intent. The problem will shrivel.
When problems do occur, don’t analyze them, break them down and ruminate over their meaning. They don’t mean anything. They just are. Shift your focus to what working looks and feels like and then dedicate your energy to manifesting that. Problems don’t magically disappear, but they do transform when your attention is given to generating a positive outcome, rather than to the negative that you’re trying to avoid.
-by The Marcus Buckingham Company
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